Malaysian low-cost airline MYAirline, which started operations on December 1, 2022, has folded and suspended operations.
The airline failed to secure a significant investment to save the airline and decided to shut down operations effective immediately.
You can access MYAirline here.
Malaysian Airlines, Batik Air, and AirAsia all offer discounts to MYAirline passengers who have confirmed tickets with the airline.
If you have purchased a ticket from MYAirline or are waiting for a refund, I would advise you to get your credit card company involved and dispute the transaction.
MYAirline Announces Suspension of Operations
KUALA LUMPUR, Malaysia, 12 October 2023 – MYAirline regrettably announces the suspension of its operations effective 12 October 2023 until further notice. The airline has come to this extremely painful decision because of significant financial pressures that have made it necessary to suspend operations pending the shareholder restructuring and recapitalization of the airline.
In a statement from the Board of Directors, MYAirline said “We deeply regret and apologize for having to make this decision as we understand the impact it will have on our loyal passengers, dedicated employees and partners. We have worked tirelessly to explore various partnership and capital raising options to prevent this suspension. Unfortunately, the constraints of time have left us with no alternative but to take this decision.”
We understand the inconvenience this may cause, and we are committed to assisting you through this situation. Kindly reach out to us at [email protected], and our support team will be readily available to provide their assistance. In the meantime, we are advising affected passengers to not head to the airport and seek for alternative travel arrangements to their destinations.
The Board, shareholders and all of us at MYAirline will be working tirelessly to resume operations as quickly as possible but at this stage we are unable to commit to any timeline. We reiterate our sincerest apologies for any difficulty and inconvenience arising from this suspension and will do our utmost to provide any updates which become available.
Based on the reports in the Malaysian media, it seems that there have been many top-level departures from the airline recently, and they have also struggled to pay their suppliers and payroll, and neither of these is a good sign.
I guess this is a good reminder of how difficult it is to launch a new airline, and most of these ventures fail, but you never succeed without trying, right?
Unfortunately, there are likely many passengers who don’t see money returned unless the flights were paid using a credit card.